GRANDSTREAM NETWORKS UCM6301 PRIVATE BRANCH EXCHANGE (PBX) SYSTEM 500 USER(S) IP PBX (PRIVATE & PACKET-SWITCHED) SYSTEM

Very nice way to enter the VOIP world. Nothing fancy but very reliable. I have spent many hours programming these for different customers and it was always a pleasure to see my final results work just as I expected them to. If you are in the VOIP world of providers I highly recommend them.

Amazing product. It has all the features that you need!

Dejó de funcionar a los pocos días, pedí la devolución, se envío y Amazon no me hace el reembolso ni me da opción para pedir ayuda

I got this PBX from Amazon, and programmed it myself. I have not fully developed the functions yet, but it is working perfect - with 5 VOIP truck numbers from IXICA, supporting 15 extensions.I programmed the device with helping from ChatGTP . I am not familiar with IT, but the experience is amazing. Now my office is with multiple IVRs, selecting languages first, then selecting extensions, releasing most work of our receptionist. We have Polycom phones for receptionists, and cordless Panasonic phones through HT802 or HT814 devices. I do have some problems with this device, e.g. the response is slow when waiting for IVR Reponses. I have not yet developed as effective protocol with the PLA, but it may be because I have not yet learned how to program (that part is actually complex, that to manage extensions, and visibly transfer calls between the extensions).For small business, it is much better to have PBX from the provider, that requires you have one line for each extension. I ordered services of 5 lines from IXICA, $20 each including North American unlimited calls, plus I tailored my own features, e.g. recording, cordless, meeting etc. I do suggest small businesses to have this system.

Setup was straight forward with the wizard, doing it on my own just didn't work so well, so why fight it let the wizard work its magic and tweak it as needed.